ZeroChaos Earns "Best of Staffing" for Talent Satisfaction
(September 23, 2011– Orlando, FL) ZeroChaos, a global workforce solutions company headquartered in Orlando, announced today that once again the company has earned Inavero’s 2011 Best of Staffing™ Talent Award. The award, presented in partnership with CareerBuilder, is the nation’s only client satisfaction award that recognizes exceptional talent services within the staffing and recruiting industry.
The rating derives from a Net Promoter Score (NPS) survey conducted by Inavero among ZeroChaos' contract resources in which ZeroChaos scored a 74.6%. This NPS score places ZeroChaos in such company as Apple (78% NPS), Trader Joe’s (69% NPS), and Amazon (71% NPS).
The NPS, first popularized by Fred Reichheld's book The Ultimate Question, is used by leading companies worldwide as a standard for measuring loyalty. It sets a high benchmark to evaluate a firm's performance with its stakeholders.
"This achievement, as measured by a third party, further validates our success in providing customer-centric innovative solutions that our customers truly value. We believe we’re successful only when we’ve enabled our customers to be successful and their loyalty and partnership speaks for itself," said Harold Mills, CEO of ZeroChaos. "These levels of service are just one more way that ZeroChaos is revolutionizing the staffing industry."
About ZeroChaos
Headquartered in Orlando, Florida, ZeroChaos is a ground-breaking workforce management company. As their only truly vendor-neutral partner, ZeroChaos helps visionary companies achieve greater management and financial control of their workforce and talent supply chains through its innovative private-label solutions. For more information on ZeroChaos, please visit www.zerochaos.com. Follow CEO Harold Mills on Twitter at http://twitter.com/haroldmills.