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My Thoughts From The 2018 CWS Summit Europe Conference
By Gary Jones  |  May 2, 2018
My Thoughts From The 2018 CWS Summit Europe Conference

This year's Contingent Workforce Strategies (CWS) Summit Europe held in London, UK has been both insightful and educational, with some fun moments thrown in for good measure. The level of engagement throughout was impressive, extending to some of the sessions I attended, especially so in the round-table discussions.

I was lucky enough to facilitate three groups of category leaders from both human resources (HR) and procurement in some very passionate and motivating debates, related to "why procurement and HR should cooperate for success" when investing in an approach for contingent workforce talent and supplier management, under a managed services provider (MSP).

What I discovered, (three times!) is that a smaller number of organisations have started the journey with HR and procurement already collaborating on this topic, versus some organisations that are still very much working in silos and as yet, not necessarily cooperating in the overall design of a program for their business. We discussed many of the benefits and uncovered how focusing together can really help develop a more aligned approach to a Total Talent Management strategy and that although procurement have traditionally focused on best price and cost down/cost out solutions, that more and more these days the focus on quality talent and skills is prevailing.

Also that for HR, that even though there are compliance and regulatory considerations to understand when it comes to the engagement of external workers, that indeed these workers should also be considered in the overall talent bank of any forward thinking organization.

...And in summary, we discovered together that "one size" and "one solution" does not fit all...when it comes to cooperating in good category management and in an organization's increasing maturity around human capital investment.

If you'd like to learn more about how ZeroChaos is working with HR and procurement on collaborative approaches to both regional and global workforce solutions then please do not hesitate to contact me to discuss.

Gary Jones is a senior vice president of business solutions, EMEA at ZeroChaos with over 25 years in the staffing industry. He has managed operations for some of the world’s largest industry leaders and gained extensive experience in MSP, VMS and RPO solutions across Europe and Asia Pacific.