Blog
Share:
Perspectives on Contingent Workforce Management
By Patricia "Trish" Braa  |  May 11, 2017
Perspectives on Contingent Workforce Management

When you need a personal resource for anything from a financial advisor to a painter to an event planner, you likely reach out to family and friends for a recommendation. Likewise, when you're trying to solve big business issues - like contingent workforce management - the same principle applies. You reach out to a trusted advisor, if you have one, or you look to experts in the industry. How do you find experts on the contingent workforce? You might try Google, where your search results might look something like this:

 Google Search

They are overwhelming. How can anyone possibly work their way through that many possible sources? The good news? There is another way.

Connect with industry experts

There are two readily available sources for intelligence and insight into solving contingent workforce challenges. They focus exclusively on helping organizations navigate the challenges of contingent workforce management, learn the pros and cons of alternative approaches, and evaluate the strengths and weaknesses of potential solutions. They offer perspectives on the industry landscape. For example:

  • The trends impacting the contingent workforce and services procurement space
  • The key performance indicators that truly matter
  • How traditional solution approaches compare with what’s on the horizon

They can provide answers to questions like these:

  • Why is this as much a procurement issue as a talent issue?
  • How much of this is technology and how much talent management?

Who are these sources?

They are the industry analysts, such as Ardent Partners, Spend Matters, Everest Group and Staffing Industry Analysts. They are solutions providers like ZeroChaos. Analysts offer the strategic thinking that only a long-time industry observer can provide. They keep track of prevailing trends on a daily basis, they survey buyers, talk to providers, and closely study the contingent labor landscape. Their evaluations offer valuable insights that can help buyers make more informed decisions about their goals and strategy for managing the contingent workforce.

Solutions providers offer the kind of insights that come from boots-on-the-ground experience, which is shared through case studies and articles.

You can connect with both analysts and providers online as well as via HR and procurement conferences and webinars. Their research reports, articles, case studies, trend analyses, forecasts, briefings and podcasts explore not only how to better manage the contingent workforce but how to leverage it for competitive advantage.

For example:

The State of Contingent Workforce Management 2016-2017: Adapting to a New World of Work
The accelerated speed of commerce has transformed traditional perceptions of labor, spurring the growth of a complex and increasingly contingent workforce. Offering strategies for capitalizing on the power of contingent labor, this market report by Ardent Partners explores the evolution and current state of contingent workforce management.
 
What’s Next? Future of MSP and Next-Generation Workforce Management
As the MSP evolves from its origins as a narrowly focused contingent staffing supply chain solution to address a broader set of enterprise issues, Everest Group explores the emergence of new models, including full statement of work (SOW) lifecycle management, alternate sourcing solutions, total talent management and advanced engagement. Watch the webinar. Read the entire report.
 
The nature of work and the workforce continue to evolve at breakneck speed, requiring new approaches to effectively manage an increasingly diverse and complex workforce. In this perspective, ZeroChaos shares valuable insights into how you can get ready to meet the future.
 
The Future of MSP: External, Internal or Something Else?
ZeroChaos' CEO, Michael Werblun, participated in a webinar with Spend Matters' top analysts, Jason Busch and Andrew Karpie. They led a lively discussion on why the state of today's contingent workforce requires a new perspective on program management, and then speculated on what the future may hold for the MSP model. You can watch the full webinar here.

Moving on from trusted advisors to trusted partners

Reviewing industry reports and studying the insights of industry analysts and solutions providers are critical first steps in preparing for the strategic pivot an employer can achieve in partnership with the right solution, and more importantly, the right solutions provider. It can be a complicated process to navigate all the possible approaches to contingent workforce management. Some programs focus on achieving better talent quality, faster hires, higher satisfaction, deeper cost savings and reduced risk. Others take advantage of the significant potential to leverage the contingent workforce in highly strategic ways to more clearly differentiate the organization from competitors. From the most basic program goals to the most strategic, ZeroChaos simplifies whatever matters most to you, including your search for industry intelligence and information.

Trish Braa is an executive vice president of solution design and business solutions at ZeroChaos with over 20 years of operations experience. She develops and deploys strategic global workforce solutions that help customers achieve their corporate goals. Trish is an expert in operations management and change management with a focus on improving supply chain efficiency.