Authors

Arkadev Basak

Arkadev (Arko) Basak is a leader in the Business Process Services team at Everest Group and assists clients on topics related to the entire HR and talent services value chain, including permanent and contingent talent acquisition, payroll, benefits, learning, broader talent management, and multi-process HR outsourcing. Arko leads Everest Group’s Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), and HR Outsourcing (HRO) offerings.

Patricia "Trish" Braa

Trish Braa is an executive vice president of solution design and business solutions at ZeroChaos with over 20 years of operations experience. She develops and deploys strategic global workforce solutions that help customers achieve their corporate goals. Trish is an expert in operations management and change management with a focus on improving supply chain efficiency.

Frank DeArmas

Frank DeArmas serves as Chief Information Officer of ZeroChaos, and provides overall strategic direction to ZeroChaos' industry-leading technology, analytics and informatics solutions across the company's global operations in the Americas, Europe, and Asia. DeArmas leverages his 25+ years of  information technology experience to provide our clients with enhanced levels of control, automation and visibility to ultimately become smarter users of their extended workforce, optimize spend, mitigate risk, increase performance and make informed business decisions.

Sean DeAvila

Sean DeAvila is a vice president of strategic solutions at ZeroChaos with over 20 years of experience building strategies that help to improve contingent workforce management program efficiencies and reduce costs.

Fatime Doczi

Fatime Doczi is Chief Human Resources Officer for ZeroChaos. She is responsible for preserving the organization’s culture of positive engagement, driving a culture of continuous improvement and operational excellence strengthening the HR function’s alignment to business strategy. As a key member of the executive team, she provides strategic leadership and direction in the areas of organizational effectiveness, succession planning, performance management, talent acquisition, total rewards, and diversity and inclusion.

Christopher J. Dwyer

Christopher J. Dwyer is vice president of research at Ardent Partners and one of the world’s foremost spend management experts and leading authority on contingent workforce management. He is a premier thought leader in the contingent workforce industry and has been featured in USA Today, Forbes, CNBC, and other business publications. Christopher welcomes your comments at cdwyer@ardentpartners.com, on LinkedIn, or Twitter.

Nancy Hecker

Nancy Hecker is the head of product development at ZeroChaos and is responsible for crafting the product roadmap and directing the teams tasked with product design and delivery. She has over 25 years of experience in the IT products and applications arena, serving in support, product delivery and management roles for a variety of customer-facing applications including ERP, e-Commerce, Business Intelligence, and Contact Center solutions.

Gary Jones

Gary Jones is a senior vice president of business solutions, EMEA at ZeroChaos with over 25 years in the staffing industry. He has managed operations for some of the world’s largest industry leaders and gained extensive experience in MSP, VMS and RPO solutions across Europe and Asia Pacific.

Karen Maarouf

Karen Maarouf leads ZeroChaos supplier engagement, channel partnership and global payroll teams. During her 26 years in the contingent workforce industry, Karen has managed temporary staffing, VMS/MSP implementations, application support, product management, product marketing, account management and corporate initiatives. Her teams are dedicated to providing ZeroChaos customers and partners with the tools, analytics and best practices needed to optimize contingent workforce processes and quality.

Lisa Quattrini

Lisa Quattrini is an executive vice president of enterprise solutions at ZeroChaos with over 20 years of operational experience and excellence in human capital management solutions. She develops and deploys successful customer-centric workforce management strategies and operational methodologies that increase transparency and efficiency and reduce total cost of ownership.

Leon Rhodes

Leon Rhodes is a vice president of business solutions at ZeroChaos with over 20 years of business and solution development in the human capital management industry. He develops strategic global workforce solutions that improve supply chain efficiency, provide transparency and reduce cost.

Michael Werblun

Michael Werblun is the CEO at ZeroChaos and has over 20 years of executive and leadership experience. He has been a keynote speaker internationally on effectively managing contingent labor and a featured speaker with leading analyst organizations covering procurement and technology solutions around the globe.