More than a managed service provider, ZeroChaos is a workforce consultancy of unbiased, 100% transparent contingent workforce solutions. We’re not associated with any staffing company, we have no conflicts of interest, so our singular goal is your operational excellence. ZeroChaos pricing is open-book, our delivery platforms are web-enabled, and our customer-centric services ensure that your company reaps significant cost savings…with, of course, zero chaos.
What can ZeroChaos do for you?
What can ZeroChaos do for you? Contact Us Today
Committed to Innovation and the Customer
ZeroChaos is a global provider of workforce management solutions that help organizations achieve greater management and financial control of their workforce and talent supply chains. ZeroChaos' award-winning solutions, including its vendor-neutral Managed Services Program, enable procurement and human resources to improve visibility into contingent labor spend and talent pools, effectively manage and optimize contingent workforce program performance, and mitigate risks. Headquartered in Orlando, ZeroChaos has global operations in the Americas, Europe, and Asia.
420 South Orange Avenue, Suite 600
Orlando, FL 32801
Phone: +1 407-770-6161
As a full-service provider of an holistic suite of contingent workforce solutions, ZeroChaos has frequent needs for a number of roles from accounting and administration, to program management, to marketing and business development, and virtually anything else in between.
If you’re interested in working within a high-growth, global company, ZeroChaos is the place for you. We have a very high-energy environment, and there are opportunities to work across disciplines – and anywhere in the world! Many of our colleagues have spent time working for ZeroChaos in other countries, and the opportunity is multi-directional. Some of our European colleagues have worked in the United States, while our US colleagues have worked in Europe and Asia. Many of our colleagues work virtually, as well, either from home offices or offices inside some of the best-known companies in the world.
Start Your Search
Take a look at our current openings around the globe. Join a team of amazing, smart people and put your skills to work.
Online Privacy Notice
Effective Date: November 1, 2016
This Online Privacy Notice applies to information about you that ZeroChaos ("we" or "us") may obtain when you visit zerochaos.com (the "Site"). This Privacy Notice also describes how we may collect, use, or share information about you; your choices regarding our use of your information; how we safeguard such information; and how you may contact us regarding our privacy practices.
We may collect, store, and use information that you provide directly to us through the Site, including personal information such as names, postal addresses, email addresses, dates of birth, resume information submitted for workforce applications, and other details relevant to the services we provide. We collect information as appropriate and necessary to conduct business, provide our services, and comply with applicable legal requirements.
Information Collected Automatically
In addition to information that you submit to us, we may collect certain information automatically using various tools and technologies such as cookies and web server logs. The types of information we collect may include IP addresses, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, and pages viewed. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Many web browsers are set to accept cookies by default, but you may be able to set your browser to notify you before you receive a cookie, or to remove or reject cookies. Please note that if you disable cookies, you may not be able to use certain features of this Site or other websites, and disabling cookies may invalidate opt outs that rely on cookies to function.
ZeroChaos may use third-party web analytics services, such as Google Analytics, to help us analyze how visitors use the Site. To learn more about opting out of data collection through Google Analytics, click here.
Your web browser may have settings that allow you to transmit at "Do Not Track" signal when you visit various websites or use online services. Like many websites, this Site is not designed to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you may wish to visit http://www.allaboutdnt.com/.
We may permit our agents, vendors, consultants, and other service providers to access information we collect about you through the Site to carry out work on our behalf. These third party service providers are prohibited from using such personal information other than to provide the services we have engaged them to perform for us.
We also may share your personal information: (1) if we are required to do so by law, regulation, or legal process (such as in response to a court order or subpoena); (2) to fulfill requests by government agencies, such as law enforcement authorities; (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; (4) to enforce our policies, or protect ours or others’ rights, property, or safety; (5) in connection with, or during the negotiations of, any proposed or actual merger, purchase, sale, or other type of acquisition of all or a portion of our business, or collaboration with another organization; (6) with our affiliates or other business partners for internal business purposes; (7) for a purpose described elsewhere in this Privacy Notice, or at the time you provide the information to us; or (8) with your consent, or at your direction.
ZeroChaos maintains appropriate physical, electronic, and managerial safeguards to protect personal information collected through the Site from loss, theft, misuse, or other unauthorized access, disclosures, alteration, or destruction. Although we are committed to maintaining accurate information and we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Site.
This Site is not intended for and not targeted to children under 13, and we do not knowingly or intentionally collect information about children under 13. If we learn that we have received information from a user of the Site who is under the age of 13, we will delete the information.
Links to Other Websites
This Site may include links to other websites for your convenience and information. Those websites may be operated by entities not affiliated with ZeroChaos, and may have their own privacy policies or notices, which we strongly suggest your review. ZeroChaos is not responsible for the content or privacy practices of any linked websites that we do not control.
Information for Users Outside the United States
ZeroChaos is a global organization based in the United States. If you are visiting this Site from outside the United States, please be aware that information we collect through the Site may be transferred to the United States. The data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.
ZeroChaos has self-certified to the EU-U.S. Privacy Shield. EU data subjects may click here to view our EU-U.S. Privacy Shield Notice, which applies to EU personal data transferred to the United States.
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Notice. We encourage you to review this Privacy Notice whenever you visit the Site to stay informed about our information practices. This Notice was last modified on November 1, 2016.
You may request that we update, correct, or delete your information collected through the Site by contacting us using the information listed below. To help protect your privacy and security, we may take reasonable steps to verify your identity prior to honoring any such requests.
You may unsubscribe from receiving promotional emails from us by following the instructions provided in those email communications, or by emailing us at email@example.com. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails, such as communications regarding our ongoing relationship with you.
If you have questions regarding this Privacy Notice you may contact us by calling Customer Service at (407) 770-6161, or by email at firstname.lastname@example.org.
By accessing and communicating with ZeroChaos ("ZC") through this web site, registering online or otherwise using the information available through this site, you are agreeing to the terms and conditions contained herein in addition to any other requirements or provisions set forth in any other contract or agreement between you and ZC.
All content included on this site, such as text, graphics, logos, information or software, and any compilation (arrangement or assembly) or use thereof, is the property of ZC or its subsidiaries, affiliates, parents or content providers and is protected by applicable copyright laws. Except as expressly authorized, any use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.
Acceptable Use Of Site
This web site, or any portion thereof, including any message board or e-mail services, may be used for communication with ZC regarding ZC's business or the terms and conditions of your relationship with ZC or any third party you are working with through or in connection with ZC, for participation in online forums sponsored by and related to ZC's business or related to other topics approved by ZC, for completion or performance of your duties and responsibilities as part of an assignment established through ZC or required by an agreement with ZC, and for such other uses as ZC may from time to time expressly allow.
This web site, or any portion thereof, including any message board or email services, shall not be used for any other purpose other than those set forth above. ZC expressly prohibits, without limitation: 1) the transmission of any threatening, obscene or harassing material; 2) the transmission of any unauthorized or unsolicited advertising; 3) the corruption, theft, misappropriation or destruction of any data or any action which could impede ZC's or another authorized user's legitimate access to data, including the launching of any virus, worms or any other unauthorized software into the network or any computer or system connected to the network; 4) the waste of any network resources; 5) the use of the site or the network to further or conduct any illegal activity according to any federal law or the law of any state from which the site can be accessed; 6) the use of the site to conduct personal for-profit activities, except those expressly approved and authorized by ZC; 7) the infringement of third party privacy rights; 8) the infringement of third party intellectual property rights; 9) allowing any third party not an employee, client or member of ZC access to the site, or any sharing of passwords or access codes; 10) any other act expressly prohibited by ZC from time to time.
Privacy And Security Information And Disclaimer
To prevent unauthorized access, maintain information and data security, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to protect the information we collect through electronic transmission. ZC reserves the right to access and disclose information collected from you to comply with applicable laws, and lawful government requests, to operate its systems properly or to protect itself or its users. Where practical, ZC will attempt to obtain your prior consent prior to any disclosure. Further, upon your written request, ZC will correct any information you have provided. You always have the option of communicating with ZC other than through electronic on-line methods. You can call us or write to us anytime. Please also see our Privacy Statement located on the web site. We will also mail you a copy upon request.
DESPITE OUR EFFORTS, THE INFORMATION AND SERVICES AVAILABLE TO YOU ON THE ZeroChaos WEBSITE AND OTHERWISE THROUGH ONLINE REGISTRATION AND ELECTRONIC COMMUNICATION WITH ZeroChaos IS SUBJECT TO PERIODS OF INTERRUPTION, SYSTEM FAILURE AND DELAY AND ANY INFORMATION YOU PROVIDE MAY BE LOST, CORRUPTED STOLEN OR DESTROYED. ZeroChaos MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS WEBSITE, ANY MESSAGE BOARDS, OR OTHER CONTENT OR MATERIALS INCLUDED ON THE SITE AND DISCLAIMS TO THE EXTENT PERMISSIBLE BY LAW ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ZeroChaos, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECT OR CONSEQUENTIAL, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS OR GOODWILL, LOSS OF PROFITS, WORK STOPPAGE, BUSINESS INTERRUPTION LOSS, LOSS OF PRIVACY OR ANY OTHER LOSS OR DAMAGE THAT YOU MAY SUFFER ARISING FROM USE OF ITS WEBSITE OR THROUGH THE LOSS, INVOLUNTARY DISCLOSURE, THEFT OR CORRUPTION OF ANY INFORMATION YOU PROVIDE TO ZeroChaos ONLINE OR THROUGH THE INTERNET.
Offer And Acceptance
If you are seeking to become a ZC member, please understand that accessing this site and completing the registration forms contained on the site does not create any contract of employment or other relationship between you and ZC. To become a ZC member you must complete the registration process, be approved by an authorized ZC representative, execute and deliver to ZC an executed Member Agreement, and have a work engagement established whereby ZC is billing a third party for services you are providing. Only then are you considered a ZC member, subject to the terms of the assignment and the Member Agreement.
The ZC website contains links to third parties unaffiliated with ZC. ZC disclaims any responsibility for the content and security on these sites. ZC also provides no warranties as to the availability of the sites, or the products or services which they provide.
Toward our goal of Corporate and Social Responsibility, it is our commitment to continuously contribute to the communities in which we operate and serve by supporting their local businesses. As a global leader in our field, ZeroChaos’ Social Responsibility Initiative (SRI) emphasizes the importance of corporate and personal responsibility in these communities.
ZeroChaos’ SRI has enabled us to partner with over 8,000 suppliers worldwide, 5,000 of which are in the United States with 30 percent of our total spend going to diverse suppliers of all ethnic backgrounds as well as Historically Underutilized Businesses. ZeroChaos has one of the most reputable diversity programs in our industry, which affirms and dictates that diverse suppliers have the maximum opportunities to participate in providing services to ZeroChaos.
By including qualified diverse suppliers, ZeroChaos continues to sharpen our competitive edge and provide innovative solutions as well as expanding on our social responsibility commitment. We will continue to recognize the economic importance of utilizing diverse suppliers by including diversity in everything we do. The Florida Minority Supplier Development Council elected ZeroChaos as Supplier of the Year for three consecutive years. In addition, ZeroChaos was on Black Enterprise top 25 List of African American-Owned Companies for two years in a row.
We act as a strong advocate for our customers in the supplier diversity community. We take a proactive role in representing the successful supplier diversity programs in which our customers participate with regard to the procurement of contingent labor. Our business model provides for the development of comprehensive outreach programs. Aspects of these efforts include:
- Participation at suppler diversity networking activities
- Sponsorship of programs where suppliers are invited to learn how to provide contingent labor services to our customers
- Publication of our customers’ successful supplier diversity results in various media outlets
- Facilitation of training to successful diversity suppliers in the program
- Representation at diversity outreach functions
- Establishing a mentoring program for diversity suppliers that wish to supply contingent labor to our customers
We have worked with numerous companies to develop and integrate supplier diversity programs into successful contingent labor solutions by including suppliers based in their respective communities. When developing the supplier diversity program for our customers, we focus on their expectations as a whole; we work to realize their goals on a community, corporate, division, department and individual basis. We develop the necessary reporting in order to ensure continued progress toward those goals. In addition, ZeroChaos implements and manages an aggressive Diversity Supplier Outreach Program toward our own internal 25% goal, thus reducing our customers’ administrative time in bolstering diversity supplier participation, while still encouraging and placing at the forefront of our organization our social responsibility commitment.
ZeroChaos Global Offices
- 420 South Orange Avenue Suite 600
Orlando, FL 32801
Phone: +1 407-770-6161
- United States, California
1800 Gateway Drive, Suite 100
San Mateo, CA 94404
- United States, California
3558 Round Barn Boulevard, Suite 200
Santa Rosa, CA 95403
- United States, Georgia
3460 Preston Ridge Road, Suite 575
Alpharetta, GA 30005
- United States, New York
260 Madison Avenue, 8th Floor
New York, NY 10016
- United States, Ohio
471 Morrison Road, Suite L
Gahanna, OH 43230
- United States, Ohio
6431 Alum Creek Drive, Suite E
Groveport, OH 43125
- United States, Texas
4403 North Central Expressway, Suite 200
Dallas, TX 75205
840 Howe Street
Vancouver, BC V6Z 2M1
Rond Point Schuman 6, Box 5
Lars Sonckin Kaari 14
An der Welle 4
Beecha Avenue 54-80
1119 PW Schiphol-Rijk
ul. Puławska 2
- Sweden, Gothenburg
Johan På Gårdas Gata 5
412 50 Göteborg
- Sweden, Malmo
211 28 Malmö
- Sweden, Stockholm
111 57 Stockholm
Phone: +46 8 664 80 00
- United Kingdom
130 Wood Street
London, EC2V 6DL
7/F, One ICC, Shanghai ICC
No 999, Middle Hualhai Road
Xuhui District, Shanghai 200031
1st Floor, Pine Valley
Embassy Golf-Links Business Park
Off Intermediate Ring Road
Bangalore 560 071
Questions? We Can Help
Are you considering ZeroChaos products and services and need advice before you buy - please contact sales. Are you already using our products and services and experiencing technical issues or have service related questions - please contact support. Are you a workforce supplier interested in partnering with ZeroChaos - please contact partners.
Managed Services Program
Now more than ever, managing an efficient contingent workforce is critical to growing your business. Your hiring managers need quality talent fast, your talent suppliers need to get paid on time, your executives need analytics and insights to make better business decisions to achieve operational excellence. A flexible, customizable MSP makes all the difference.
ZeroChaos MSP Covers the Gamut
Our approach: remove distraction. The idea is for you to focus on what matters most – growing your business. To that end, we bring experience and expertise to:
- Overall program management
- Full-cycle requisition management
- Supplier management
- Talent sourcing and fulfillment
- Compliance and risk management
- Consolidated invoicing
- Reporting and analytics
- Total quality management
The Human Touch
Thanks to decades of observing and understanding how people work, ZeroChaos MSP helps you rethink the way you procure and manage contingent workers and services. We bring human insights to the table because ours is a people business – complementing the VMS technology that makes it all happen, we collaboratively manage the service components, enforce the policies, provide the governance, and advise throughout the entire process. How else could we help you make more focused, well-informed decisions that reduce risk, decrease hiring cycle time and shrink operating costs?
As a true vendor-neutral service – being completely independent from any staffing affiliation – ZeroChaos MSP gives all staffing vendors an equal opportunity to fill each order. The ZeroChaos agnostic approach ensures your hiring managers always get the best candidate at the most competitive rate, and your organization achieves a better rate-of-return on its program investment.
Focused on Your Business
We believe that when our customers are successful then we are successful. ZeroChaos is proud of our customer's achievements. Read our customer success stories today.
Integrated Workforce Management Solutions
ZeroChaos is the largest, global, vendor-neutral provider of integrated workforce management solutions. We deliver a unique, compliance-driven blend of expert resources experienced in providing high quality and innovative workforce solutions. These include market-leading supply chain management, vendor management software and analytics. When bundled together our services provide organizations a total talent acquisition management strategy with single point accountability for delivery. The net results: streamlined workflow processes, complete visibility and control and mitigation of potential financial risks.
Click on a Solution to the right to learn more »
Your Imaginations Channeled
Traditions often block potential innovations because people are reluctant to abandon the tried-and-true. But when conditions change, so must traditions. We publish our insights and those of external experts to help focus your imagination, organize thinking, spur creativity, and find valuable ideas for growth. Explore our insights and publications today.
Join ZeroChaos at the Next Event
Let us know if you'll be at one of these upcoming events. We look forward to meeting you.
Bringing You Powerful Insights
You need to stay ahead of the trends to be competitive in today's changing business environment. ZeroChaos is proud to bring you new ideas and powerful insights to help you drive your contingent labor program. Watch these webinars today.
Did You Know
Click on each infographic to enlarge and read more today.
Our Insights Help You Achieve Your Goals
Stay current with our latest insights and those of external experts to help you build an effective contingent workforce program. Read these special reports today.
You and ZeroChaos, Together
Click on a video below to see ZeroChaos in action.
It's Very Exciting and an Honor
ZeroChaos is very excited and honored to be recognized by its customers, partners, and industry experts for consistently delivering compelling world-class technology and service innovations globally.
Considering ZeroChaos Solutions?
Do you have questions about ZeroChaos products, services, and overall solutions that are right for your organization? Simply fill out the form below and you'll be contacted by a sales consultant. Or for immediate assistance call us at (877) 937-6242.
Welcome to ZeroChaos Support
Need help? Get support by phone, chat, or email. Start your support request and we'll connect you to an expert.
Telephone: (877) 937-6242 or (407) 770-6161
Telephone: +46 8 664 80 50
Telephone: +91 997 963 1212
Partnering with ZeroChaos
Do you have questions about the ZeroChaos workforce supplier partner program? Please let us know. Simply fill out the form below to contact partner relations. We're happy to answers your questions.
As the World Evolves, So Do We
View our latest press releases.
News You Can Use
The ZeroChaos Buzz is an e-newsletter dedicated to the world of contingent labor. It's delivered to your email inbox monthly. The newsletter highlights issues affecting the contingent labor market, including employment and industry trends, and provides market insights and best practices for your program development.
What Others Are Saying
ZeroChaos is proud to be recognized as a global leader in contingent workforce management by a variety of individuals, organizations, and publications. Here are just a few examples of what others are saying about ZeroChaos and our programs:
Get Social With Us
Engage with ZeroChaos across the social web. Follow, Like or Subscribe to stay connected with the latest news and updates from ZeroChaos.
There's Always Something Happening
Welcome to the News Room. Read our latest press releases and discover what others are saying about ZeroChaos. Connect with us on social media and subscribe to our Buzz Newsletter to receive the latest insights and analyses on news that impact you.
For All Worldwide Media Inquiries
This contact information is for press and media use only. If you are not a member of the news media then you will find additional support information on the Contact Us page.
ZeroChaos' media relations team provides assistance and information to journalists and editors. Journalists who need information or an interview with ZeroChaos can expedite their inquiry by providing details regarding their request in the form below. This information will make it easier to quickly answer your questions or connect you to the right spokesperson.
Partnering to Shape the Future
ZeroChaos is proud to partner with industry-leading technology providers to innovate and deliver solutions that "delight" our customers.
Working in Close Partnership
ZeroChaos partners with workforce suppliers and technology providers worldwide and builds trusted alliances to innovate and deliver solutions that "delight" our customers. We are committed to building lasting partnerships and strongly believe our relationships with our partners are closely connected to our success and that of our customers.
Workforce suppliers interested in partnering with ZeroChaos are encouraged to learn more about the ZeroChaos workforce supplier partner program and how to apply.
Realizing that ZeroChaos is also part of a larger community, we give back to the community by volunteering and donating resources time to community events. The value of the charitable contribution varies by year but our goal is to minimally average $30,000. Some of the organizations that we contribute to or donate time and resources to are: Boy Scouts of America, Diabetes Foundation and the Juvenile Diabetes Foundation, The American Cancer Society, The Ronald McDonald House, The National Minority Supplier Diversity Counsel and the Second Harvest Food Bank to name some. Additionally we have a matching donation program for our employees who are provide money to charity organizations.
- We budget annually for these donations and contributions and are able to report on our progress against the goals obtained once a year.
- Internal senior review is held once a year.
- Management reviews will be conducted quarterly in the form of a leadership forum.
At ZeroChaos, the notion of “transparency” works on several levels. For starters, the way we conduct day-to-day business is refreshingly open – you’ll sense a definite no-agenda attitude with our people and our process. What you see is what you get.
Secondly, pricing. We make it policy to openly break down and share every dollar of your contingent workforce management spend. With ZeroChaos, there are no last-minute markup surprises or hidden fees along the way. What we negotiate is what we stand by.
And finally, what your candidates see is straightforward and honest as well. We don’t mislead or “trap” candidates unnecessarily. We’re after the smartest, most qualified candidates – so we treat them with the respect they deserve.
Realizing that the world's natural resources are limited and fragile, ZeroChaos considers environmental protection to be consistent with our overall goals and values and an important consideration in our total activities. This commitment to environmental protection is reflected in our policies, programs and practices for conducting operations in an environmentally, as well as, economically responsible manner.
Furthermore, ZeroChaos recognizes that effective environmental management can positively impact corporate profitability in several important ways. First, programs designed to make efficient use of natural resources often minimize operating costs. Second, environmental quality programs help sustain and enhance ZeroChaos’ presence and reputation in domestic and international markets. Third, compliance programs minimize risk and potential legal liability. In these ways and more, environmental protection is viewed by ZeroChaos as important to the economic well-being of the Corporation.
In light of the above principles, the following corporate environmental policy has been established.
Environmental Policy Statement
Environmental protection is a management responsibility as well as the responsibility of every employee of ZeroChaos. This policy concerning environmental protection addresses aspects of ZeroChaos’ operations which can potentially impact the environment.
ZeroChaos shall seek to:
- Conduct our operations in compliance with applicable laws, regulations and standards concerning environmental protection and provide a mechanism for self-monitoring to ensure compliance and continual improvement.
- Establish corporate environmental objectives and targets relevant to the environmental impacts of our activities and a means to measure progress against these objectives. These objectives and targets shall be reviewed and revised as necessary on an annual basis.
- Continually improve environmental management policies, programs, and performance, based on the results of our periodic reviews and taking into account regulatory developments, customer needs, technical developments, scientific understanding, and community expectations.
- Minimize the environmental risks to our employees and the communities in which we operate.
- Promote employee awareness of environmental concerns, actions and responsibilities.
- Promote the adoption of environmental protection goals and practices by contractors and suppliers acting on behalf of ZeroChaos, strongly encouraging improvements in our contractors' and suppliers' practices to make them consistent with those of the Corporation.
- Conduct ZeroChaos’ activities taking into consideration the efficient use of energy and materials.
- Reduce and, where possible, eliminate waste through recycling, and handle and dispose of all waste through safe and responsible methods.
- Assess the environmental condition of property interests that are acquired by ZeroChaos and appropriately address the environmental impacts caused by these properties.
- Ensure that the ZeroChaos executive staff is fully informed about pertinent environmental issues and ZeroChaos’ Environmental Policy.
Our employees are vital to the success of our organization. Therefore, ZeroChaos is committed to making our workforce environment safe, supportive and exceed or adhere to the basic principles of ethical business practices and human rights. A few of the initiatives are listed below.
- Human Rights Policy
- Employee Assistance Program
- HIPPA Compliance
- Wellness Programs and Education
- Flu Shot Clinics
- Wellness Discount Initiatives
This policy relates to all ZeroChaos employees, contractors and suppliers.
The ZeroChaos Corporate office is located in a Green-Certified (ENERGY STAR) facility in downtown Orlando, FL. The following description demonstrates the ZeroChaos commitment to environmental awareness in all facets of our operations including property location management.
The ENERGY STAR is the national symbol for energy efficiency in America. Commercial and industrial facilities account for half of all energy consumption in the U.S. at a cost of over $200 billion per year, more than any other sector of the economy. These facilities are also responsible for nearly half of U.S. greenhouse gas emissions which contribute to climate change. Since the ENERGY STAR for commercial buildings was first introduced in 1999, thousands of buildings across the country have earned the ENERGY STAR and are saving billions in energy costs. The energy performance of commercial and industrial facilities is scored on a 1-100 scale and those facilities that achieve a score of 75 or higher are eligible for the ENERGY STAR, indicating that they are among the top 25% of facilities in the country for energy performance Commercial buildings that have earned the ENERGY STAR use on average 35% less energy than typical similar buildings and generate one-third less carbon dioxide. Increasing concern about the financial and environmental risks associated with climate change is driving more organizations to strive for the ENERGY STAR for their buildings, as it is seen as a symbol of an organization that is working to reduce global warming and its impacts.
Vendor Management System
As part of our overall MSP offering, the ZeroChaos VMS technology is trusted by organizations throughout the world to drive operational efficiencies and bring visibility to their entire contingent workforce, including temporary workers sourced through third party suppliers, payrolled workers, independent contractors, and service providers engaged under a Statement of Work.
Powerful and Customizable
Prepare to transform the way you procure and manage contingent workers and services. The powerful ZeroChaos system is customizable to support your business workflows for enabling supplier profiling, requisition or order creation and distribution, candidate submissions, on- and off-boarding, time and expense keeping, consolidated billing, reporting, and more.
Deployed through a software-as-a-service (SaaS) model, ZC Web is scalable and secure, and takes full advantage of the Cloud to meet the demands of today’s diverse mobile and global workforce. With anytime/anywhere access, ZC Web delivers the right information at the right time, empowering your executives to think more strategically about when, where and how to use contingent labor in a global marketplace.
Visibility is Key
Increased visibility means increased operational excellence. With the ZC VMS you can easily track your talent pool, unlock hidden cost savings, and engage the best talent first. Result: your executives and hiring managers can make better decisions and move more quickly to capitalize on opportunities for process improvements, cost reduction and resource allocation.
Bundled with MSP – To Save You a Bundle
With a mindset of continuous innovation, we’re developing ZC Web to be a platform that can adapt with your evolving workforce strategy. Owning both the technology and services, ZeroChaos has full control over product planning and development to focus on driving your business success. Our VMS and MSP were made for each other – and the combination was made for you.
Unlike so many firms, ZeroChaos is not owned or in any way associated with any staffing organization. “Vendor neutrality” is a term loosely tossed around in the MSP space – at ZeroChaos, we not only take it seriously, we live it.
Here you’ll find no biases, no conflicts of interest to hinder innovation or the freedom to introduce new and better ways of reducing staffing costs. If you’re affiliated with a supplier company, how neutral and client-focused can you really be? Not an issue at ZeroChaos.
And because suppliers understand we are not a competitive threat, we have achieved a 98% supplier adoption rate across all of our MSP Programs.
Employer of Record Services
Engaging contingent labor is essential for your success but it can have a significant impact in terms of time, expense and potential litigation. For your contingent workforce, it’s in your best interest to use Professional Payrolling services to act as the Employer of Record.
ZeroChaos Payrolling Benefits:
- Reduces risk exposure to your organization (co-employment liabilities, worker misclassification)
- Provides cost savings advantages
- Leverages talent within your own network
- Can reduce cycle time to hire for known resources through our automated online enrollment and automated employment screening
- Talent search functionality lets you search and redeploy “repeat performers” across your enterprise to improve productivity
Cost Savings, and Beyond
ZeroChaos employer of record can deliver immediate savings between $10,000-$15,000 per contractor – that’s $1 million annually for over 100 payrollees! By choosing ZeroChaos, your organization can save up to 40% – true story. And the ZeroChaos advantages go beyond cost savings.
By leveraging our proprietary Web-based solution and integrated back-office procedures, we can significantly reduce your administrative burden and free up valuable resources – from taxes to time & expenses to consolidated billing. Plus, with our proven track record, you can feel confident you’re always compliant, with industry best practices firmly in place.
Now More Than Ever
With ever-evolving legislation and the potential for costly fines and litigation, the need for professional payrolling has never been stronger. Only ZeroChaos has the experience and expertise to ensure your business is not only compliant but also at its most efficient and cost-effective. Best of all, since we’re acting as Employer of Record, you’re free to focus on more strategic aspects of your business.
Yes to Compliance. No to Risk.
As the Employer of Record, we not only take on the responsibility of unemployment insurance and all costs associated with issuing checks, we also ensure compliance with constantly changing regulations. With the ever increasing enforcement efforts of the IRS and Labor Board, compliance can be a real challenge. We are experts in compliance and using our Employer of Record services shifts the risk from our customers to ZeroChaos.
With ZeroChaos, you couldn’t be more protected. From handling all your workers’ compensation claims, off-boarding employees and performing background checks to keeping up-to-date on the latest legislation to assessing and managing your independent contractors, we’ve got you completely covered.
No games. No agendas. No loyalties or connections to any staffing companies. Our 100% Open Book Accounting shows you the exact cost of services including wages, taxes, insurance and profit. Seeing is believing. And with a solution that captures costs in real-time and provides consolidated billing, you can breakdown your contingent labor spend to spot inefficiencies and realize substantial savings.
Procedures and Objectives
Commitment to paperless consumption
ZeroChaos lead our industry by being one of the first companies to go completely paperless in our operations. In 2002, ZeroChaos made the commitment to reduce our paper consumption by 90% within one year; and we achieved that goal in seven months. We have continued to operate, and will do so in the future, without paper ever since largely aided by our online ZC Web processing platform. Not only are paper time and expenses and invoices eliminated, but also paper approvals, job requisitions and resumes, and employment documentation.
Time and expense system
ZeroChaos has always worked toward a paperless system with electronic time and expense management and invoicing, and will continue to do so. The ZC Web system, which is web native from inception, will continue to eliminate the need for paper time sheets, expense reports, and invoices.
ZeroChaos also opts for the electronic storage of files and documents rather than hard copy storage. Our electronic onboarding process for both our internal W2 employees and our client supplier resources on average eliminates 7 documents that would have otherwise been printed, signed, faxed or mailed and stored. It has resulted in a 92% reduction of use of paper from on boarding our W2 employees. When you consider, the number of resources/employees that Zero Chaos on-boards both internally and on behalf of our clients, this is extremely impactful and significant.
In 2011 ZeroChaos processed 10,655 resources for our clients utilizing 31,774 electronic on boarding documents. During this period, 36% of all resources, both our W2 and supplier partner resources combined, utilized electronic enrollment documents. For 2012 our goal is to have 100% of our W2 employees utilize electronic enrollment documentation and increase our clients’ supplier partner use of this service.
Live check reduction
One additional area that we put significant effort was to minimize the number of live checks being printed. Compared to the industry aver of 70% direct deposit ZeroChaos has been highly successful in this effort. Currently, 92% of our employees receive direct deposit and their pay statements electronically thereby eliminating weekly paper statements printing and envelopes for mailing. ZeroChaos will work toward increasing this to 100% adoption. Most recently we are introducing “pay cards” as an additional paperless method of payment. We are currently working on rolling this option out across the US market and plan to expand it globally in 2013
Additionally we shifted the payment of the 4,000+ suppliers under our management to EFT, eliminating 100% of the checks being printed.
We also rolled out an online site where employees and vendors can download their pay stubs online. Our goal is to reach 100% use of an electronic form of payment to both our resources and supplier partners.
Movement activated lighting system
The ZeroChaos office building is, and will continue to be, equipped with a movement-activated lighting system. When there is no movement in an office or work area for 10 minutes, the lighting shuts off automatically. Lights turn back on when detecting new movement in the area. This power savings is realized on a day-to-day basis.
ZeroChaos implores the practice of paper recycling. While we are operating in a paperless-promoted environment, there are still instances where the business uses paper. Paper recycling bins are conveniently located throughout the office with signs posted as reminders to recycle. It is ZeroChaos goal to increase paper recycling to the greatest extent possible while still maintaining operational efficiencies.
Computers are, and will continue to be, set to enter a power save mode after a period of inactivity. Almost every computer and monitor made has power save functionality, but only a very small fraction of computer users know about it or use it. ZeroChaos enables power save on every users computer and monitor after 15 minutes. Given that all ZeroChaos computers and monitors have this capability, we are able to both save money as well as cut CO2 emissions.
ZeroChaos has always encouraged the use of ceramic coffee cups to eliminate Styrofoam and plastic, and will continue to do so. This fact is clear-cut: one reusable cup per employee per year along with associated cleaning liquid is far less expensive than providing that same employee two or three disposable cups per day. From an environmental perspective, the impact of this change is significant even on the smallest scale of one person. Complete lifecycle analysis shows that a reusable cup over its average life of 3,000 uses is responsible for 30 times less solid waste and 60 times less air pollution than any disposable alternative.
Encourage employees to bring lunch to work
When considering that millions of workers drive out at lunchtime every day, it becomes clear that massive amounts of CO2 emissions are being generated. For those who work in the office, ZeroChaos provides an eco-friendly dining area and encourages people to use it. Comfortable seating arrangements; refrigerators to store lunches; microwaves, toaster ovens, and equipment to prepare food; a dishwasher for clean-up; all contribute to a worker- and eco-friendly environment to spend a lunch hour.
ZeroChaos takes advantage of every opportunity to hold meetings in a virtual environment rather than requiring travel of participants, whether by conference call or webinar. We will continue to do so and thus save all costs associated with travel, such as fuel costs, and the effect of fuel emissions on the atmosphere.
Sales and Marketing Materials
Some studies show that the print collateral produced by marketing is often wasted in the field: 50% to 80% according to the American Marketing Association. ZeroChaos, in keeping with our web-native environment, develops sales and marketing materials in an electronic format as well as using electronic distribution to eliminate the need for print materials and the effect of their manufacture on the environment.
ZeroChaos employs a work-from-home policy contributing to emission/pollutant reduction. Billions of workers commute to their jobs every day. The ecological toll from greenhouse gas emissions alone is staggering. By offering telecommuting to autonomously productive workers with appropriate job responsibilities, we are reducing worker commutes. Telecommuting leads to a significant reduction in carbon emissions even when increased, home-based carbon emissions are taken into account.
Telecommuting reduces energy consumption associated with transportation to and from the office and, in some cases, a portion of the energy associated with commercial office space.
In addition to the in-office environmental policies, ZeroChaos encourages employees to conduct environmentally sound practices outside of the workplace. A key factor to promoting green-living outside the office is education. ZeroChaos provides employee education on Working and Living Green through a series of lunch-n-learn sessions. Our goal is to make this educational seminar a required part of current internal employees training as well as any new employees coming forward.
This educational seminar includes the following topics:
- ZeroChaos policy and practices
- Environmentally safe pest control
- Year-round energy saving tips
- Water management
- Food and health
- Eco-Friendly lifestyle choices
Tech Power is Nothing Without Brain Power
ZeroChaos isn’t the only provider of MSP technologies – but we may be the only one that doesn’t rely solely on those technologies. Our experience, familiarity and expertise in this field is what separates ZeroChaos from all the rest. Applied thinking is what we do best.
There’s no substitute for informed human insights to guide you in your quest for premium candidates and a well-planned Managed Services program. That’s why ZeroChaos considers strategy and planning every bit as important as the tools we use to achieve our customer’s objectives.
Risk Management Services
Now more than ever, hiring can be risky business. The IRS continues to ramp up new regulations, legislators keep considering bills to increase penalties and lay the burden of proof of worker status on companies, and government entities are always looking for ways to recover missing revenues.
Fortunately, ZeroChaos offers a variety of ways to help companies avoid risk:
Independent Contractor Compliance
The Advantages of Being In-The-Know
Do you know the difference between an employee and an independent contractor?
Will your worker classifications stand up to a state or federal audit? Careful – engaging service providers incorrectly can result in hefty financial penalties, benefits litigation and negative publicity.
What You Don’t Know Can Cost You
If the IRS determines a worker is an employee, you’re responsible for back taxes, interest, penalties, and unpaid worker benefits. The average cost of just one reclassification is $80,000. That’s over $2 million for just 25 reclassified workers. Ouch.
Be Safe. Be Smart.
With ZeroChaos Independent Contractor Compliance, you can safely navigate through the complex and ever-changing state and federal worker classification rules and regulations. Our experts work with you to create a risk management program tailored to your organization – from collecting and storing worker documentation in our secure and searchable cloud-based application to defining compliance protocols to ensure your workers are classified correctly.
Unlike other firms who rely solely on an automated questionnaire to determine classification our process is truly unique and includes an online assessment, collection, validation and electronic storage of all documentation and a dual compliance expert review by two of our compliance specialists prior to issuing a recommendation
Our process was developed in partnership with one of the leading global employment law firms and is regularly updated and audited to ensure compliance with regulatory changes
With over 20 years of experience evaluating and classifying workers, ZeroChaos offers indemnification to its clients if a ZeroChaos recommendation is ever overturned during an audit – a highly unlikely scenario, indeed, as ZeroChaos has never had an evaluation overturned. Never.
Employment Screening Solutions
Getting it Right
Making the right hiring decisions is critical to your business success. But getting it right isn’t easy. Making the wrong hire can sink morale, hinder productivity – and expose your company to workplace and financial risks. A comprehensive background screening program will help you make informed hiring decisions. Whether it’s a concealed criminal past or fraudulent education record, ZeroChaos will find the information that makes the difference between a good hire and problem employee.
Automated, Integrated, and Celebrated
ZeroChaos Employment Screening Solutions provides our customers a consistent platform which is optimized to administer screening for both your direct hire and contingent workforce. We have developed web applications which interface with a diverse number HRIS and candidate tracking systems to enhance front end and back end interfaces.
To streamline processes for our contingent labor programs, we have integrated screening tools into our VMS platform, ZC Web. Screening solutions are also available to your staffing supplier base as well, reducing the overall cost of engaging contingent workers - a direct benefit to both you and your staffing suppliers.
ZeroChaos Screening Solutions Include:
Compliance and Business Intelligence
We comply with the Fair Credit Reporting Act (FCRA) by ensuring proper use of consumer records. ZeroChaos provides our clients with applicable release forms and adverse action tools to support their related compliance activities. What’s more, we add value to the relationship by proactively alerting clients as to changes in the landscape of legislation and compliance. Our ongoing webinars, white papers and compliance feeds enable our clients to stay a step ahead of these changes while administering their employment programs.
Bundling VMS & MSP Can Save You a Bundle
We believe in integrating our efforts. Excelling at both the vendor management side and the managed services side puts us – and you – in a solid position to realize significant time and cost efficiencies.
Our approach to work collaboratively applies to how we work internally, as well as how we partner with clients to better understand and assist them. This collaboration helps us accommodate the specific needs of our clients on an ever-changing global basis.
Welcome to ZeroChaos
ZeroChaos helps organizations achieve greater management and financial control of their workforce and supply chains. Learn about the company, read what media and analysts have to say about ZeroChaos, or find positions open on our team.
Criminal Background Records
County Criminal Records Search
This report identifies if your candidate has convictions or pending cases at the misdemeanor and/or felony level. County criminal searches can be performed in an a la carte format, or paired with address trace logic to search each county court where candidate has resided.
Statewide Criminal Records Search
This report identifies if your candidate has convictions or pending cases at the misdemeanor and/or felony level by searching available statewide records in states where an candidate has resided. Statewide criminal record searches may include state criminal repositories and criminal justice records, to the extent available, where a candidate has resided.
Federal Criminal Records Search
This report identifies if your candidate has a history of federal crime, which generally includes offenses which violate federal law, occur on federal property, or across jurisdictional lines. Federal crimes may often include “white collar” offenses. The search reveals criminal records for incidents that are prosecuted in the US District Courts, such as identity theft, Internet use violations, embezzlement or kidnapping.
FastPast National Criminal Database™
This database features hundreds of millions of criminal records and active integration with over 1000 sources, including detail from all 50 States, Washington DC, Guam and Puerto Rico. Sources may include National Security Registries, State Repositories and Administrative Offices of the Courts, individual County Courts, Sex Offender Registries, Department of Corrections Records, Pardons/Parole/Probation Supplemental Files, International Sanctions lists and uploads of prior manual investigations. Our national criminal database tool enables organizations to conduct a wider search of a candidate’s criminal history by identifying records beyond the candidate’s known address history and stated work locations. As with any database, product limitations apply. Consult your Account Representative for details.
National Sex Offender Registry Search
This report conducts research via the National Sex Offender public website, which searches information about sex offenders for all 50 states, the District of Columbia, Puerto Rico, Guam and many US tribes.
Statement of Work Management
Service Providers operating under a Statement of Work (SOW) typically represents the greatest spend volume for most companies and have historically been managed outside of most Contingent Workforce Programs – but not with ZeroChaos! Leverage our expertise in services procurement to maximize efficiencies, control cost, mitigate risks and bring visibility to this population
Name the issue, ZeroChaos can help:
- Effective management of large supplier populations
- Strategic and competitive sourcing to lower costs
- Enforce contract controls
- Ensure payment against received milestones/deliverables
- Ensure service providers are engaged in compliance with your business and regulatory requirements
- Mitigate risks to ensure that the service provider is properly vetted
- Reduce back-office operating costs through consolidated invoicing and payment
Complete end-to-end management – not just transactional
While many offer transactional management of SOW engagements, our services are more comprehensive. From strategic sourcing of SOW engagements through contract review and management, as well as the transactional services, ZeroChaos offers end-to-end management of project-based engagements. We capture all details associated with project-based work including: project description, costs, suppliers or workers engaged, deliverables, purchase orders and spend tracking, invoicing, and approvals.
These services are powered by our comprehensive VMS application – ZC Web.
It’s all about flexibility
Our SOW services give you the flexibility to either outsource the entire sourcing through settlement process, or augment your existing sourcing process through an unbundled menu of service options. These include:
- Assistance with scoping projects and drafting requirements,
including creation of project templates
- Creation of Requests for Information or Requests for Proposal
- Bidding event coordination, including administering online forums for bidder questions
- Participating bidder selection, NDA solicitation, capability evaluation and selection
- Service Provider qualification, including corporate entity, insurance levels, and regulatory and policy complianceService Provider worker assurance, including background screening and intellectual property agreements, on-boarding and provisioning
- Creation of Master Services Agreement, including contract, statement of work, and schedule
- Contract negotiation, approval solicitation, and archiving
- Engagement management, including deliverable, scheduling, cost allocations, and billing configurationEngagement completion, including performance management against milestones, deliverables, dates, and budgets
- Service Provider invoicing and client approval for multiple payment methods (fixed fee, time, material, units, expenses)
- Consolidated invoicing to customer and associated expense accrual reporting
- Remittance of payment to service providers
- Reporting & business analytics
Speaking of flexibility, our system allows you to create a project with multiple engagements – these can be based on either time and materials or defined milestones.
Accrual reports let the manager monitor actual spend against the approved project budget. To further simplify, ZeroChaos provides consolidated invoicing for all service providers and processes the service provider payments.
A project manager’s dream come true
Project managers can create their own projects, link to existing company-fed hierarchy data, attach electronic contract documents, and select existing or request new service provider enrollments. Spend-level authorization and compliance approvals are automatically routed and recorded within the online project record. Project milestones, billing amounts, and methods (fee-based, unit, time and expense) are defined within the specific project accounting model and provides the framework to monitor, control, and approve service provider billing.
Real-time monitoring of all activity
All SOW engagement activity is stored within our database and is viewable via customized dashboards, pre-established engagement reports, or by customized queries.
Service providers enroll within the system and are vetted against regulatory and customer policy requirements. They can also designate resource workers, and initiate online service invoicing. Project managers, department leads, program sponsors, etc. can view project activity and spend online via customized dashboards or through our self-service reporting engine.
Service and spend progress are monitored through the engagement dashboard screens highlighting invoicing activity, worker deployment, and approved budget “burn” progress. Change orders to extend the service dates and estimated budget amounts are initiated within the system and solicit/capture needed financial approvals.
And in closing…
Project closure is performed within the engagement record, allowing the customer buyer to record final service completion, close out remaining unspent amounts, and complete an independent contractor or small business performance survey.
Have questions about ZeroChaos products, services, or overall solutions that are right for your organization? Simply fill out the form below and you'll be contacted by a sales consultant. Or for immediate assistance, call Sales at (877) 937-6242. We're happy to answer all of your questions.
ZeroChaos commitment to our social responsibility and environmental policy and performance against annual goals will be evaluated annually by the Senior and Executive Leadership Teams.
Identity, Driving, and Credit Records
Social Security Number Validation and Address Trace Report
This report validates the Social Security Number (SSN) using information and number assignment methodology from the Social Security Administration (SSA). Supplemented by credit bureau records, the names and addresses associated with a Social Security Number will also be reported. The address trace provides a candidate’s history of addresses based on where the candidate has established credit. For any SSN issued before June 25, 2011, the Social Security Number Validation identifies the year and state of issuance and checks the SSA Death Index to help detect anomalies. This report may supplement other screening services, such as criminal background investigations.
Verify your candidate’s identity and eligibility work in the United States by accessing the resources of the Social Security Administration and Department of Homeland Security. ZeroChaos’ electronic I-9 integration with E-Verify allows our clients to easily perform verifications and process non-confirmation letters.
Motor Vehicle Records
Check This report confirms the validity and status of a candidate’s driver’s license. Additional information including license type, endorsements, restrictions, driving violations, suspensions and revocations will also be disclosed. Our Motor Vehicle Records (MVR) report provides this information and shows driving under the influence (DUI) convictions for states that report this information in driving records.
Credit History Report
This report provides the credit history of a candidate as reported by the US national credit reporting agency and will disclose information such as creditors, account balances, negative accounts, accounts in collections and inquiries by third parties. Special terms and condition apply to the use of employment credit reports.
Sanction and Watchlist Records
OFAC Prohibited Parties Search
This report searches U.S. databases and watch lists, including Office of Foreign Asset Control (OFAC). Confirmed listings will identify if a candidate may be a known terrorist, specially designated national, narcotics trafficker or other sanctioned individual by the U.S. government. This search helps identify candidates who are not allowed to do business in the U.S. or deemed to be a threat by the federal government.
This report searches records as provided by the Department of Health and Human Services Office of the Inspector General (OIG) List of Excluded Individuals/Entities. Confirmed listings determine that a candidate is currently excluded from participation in Medicare, Medicaid and all other federal health care programs by accessing for exclusion actions taken by the OIG.
This report searches the General Services Administration’s (GSA) Excluded Parties List System. Confirmed listings determine that a candidate is currently excluded from receiving federal contracts, certain subcontracts and certain types of federal financial and non-financial assistance and benefits. The GSA search references for debarment actions taken by various federal agencies, including actions taken by the OIG.
FDA Debarment List Search
This report searches the U.S. Food and Drug Administration (FDA) Debarment List to verify if the candidate has been convicted of a felony for violating the Federal Food, Drug, and Cosmetic Act (FD&C Act). Confirmed listings indicate that a candidate has been barred or precluded from doing research or being involved with biologics, cosmetics, drugs, foods, medical devices, radiation-emitting electronic products or veterinary products.
Verification and Reference Services
By directly contacting the institution or its authorized agent, ZeroChaos will confirm a candidate’s credentials by verifying that a degree, certificate or diploma was received. We will report any variances indicating the candidate has falsified education information on their resume or job application.
Professional Credentials and License Verification
By directly contacting the issuing authority or its authorized agent, ZeroChaos will confirm a candidate’s professional license or credentials. We will report any variances indicating the candidate has falsified information, concealed disciplinary actions, or expired status.
By directly contacting the current/former employer or its authorized agent, ZeroChaos will confirm a candidate’s work history, such as company names and locations, dates of employment, positions or titles held, and eligibility for rehire. We will report any variances indicating the candidate has falsified employment information on their resume or job application.
Professional Reference Check
ZeroChaos’ professional reference check services involve our researchers contacting the candidate’s former colleagues and coworkers and conducting a brief interview using open-ended interview questions to seek out insight as to the candidate’s character and professional conduct.
Substance Abuse Services
Substance Abuse Screening
Test for the presence of illicit drug use with urine, oral fluid or hair testing. ZeroChaos provides scalable options including and array multi-panel lab-based tests to fit an employer’s needs. We partner with federally certified laboratories that meet the DOT standards. Results will be supported by a MROCC certified Medical Review Officer (MRO) who reviews non-negative test results and investigates for possible medical explanations and legitimate use of prescribed drugs to determine a final test result.
- Nationwide Service Model
- Certified Medical Review (MRO)
- Over 8000 “In-Network” Locations, with “Out-of-Network” Options Available
- DOT Urinalysis
- NDOT screening by urinalysis, oral fluid or hair follicle
- Pre-employment, Random, Reasonable Suspicion and Post Accident Support
- Onsite Screening Support in Select Markets
- Client-administered screening products, including our ZeroChaos Cup™ – Multi-Panel Drug Screening Devices
Electronic Custody and Control Form (eCCF)
ZeroChaos offers an extensive network of collection sites that use eCCF technology for non-DOT regulated drug screening. Using our eCCF passport technology during the drug screening process increases efficiency, helps to ensure information is sent to the correct collection site location, and allows drug testing program managers to track drug tests through the entire process.
Rapid Drug Screening
ZeroChaos offers a scalable national solution for rapid results drug screening. Many of our in-network clinics are installed with a sophisticated appliance that uses an under-seal specimen cup & digital technology to scan the smart cup, providing an automated, objective, confidential testing process. This leading edge technology electronically captures the drug test results without the subjectivity of a clinician interpretation. Within about 15 minutes, the appliance automatically reports a negative urine drug screen back to you via our online interface. Any non-negative specimens are expedited to our centralized lab for confirmation and applicable MRO. Some limitations apply. Consult your Account Representative for details.
Test for the presence of alcohol use. This screening is typically engaged in post-accident, reasonable suspicion circumstances or to comply with DOT random testing requirements. ZeroChaos offers several alcohol test methods such as breath and oral fluid tests.
ZeroChaos performs screening in over 250 countries and territories around the globe. Our international reports are assembled through collaborative methodology with internal resources, government agencies and professional field researchers. Our criminal, education, and employment research has the highest number of successful completions in the industry.
International Criminal Records Search
Identify a candidate who may have a criminal history. The international criminal records search may be performed by searching through data sources such as local police, national law enforcement or local court files in a selected jurisdiction, to the extent possible.
International Education Verification
Identify whether a candidate has falsified education information on their resume or job application. Our international education verification confirms a candidate’s credentials by verifying a degree, certificate or diploma claim directly with an institution or its authorized agent.
International Employment Verification
This service confirms a candidate’s work history, such as company names and locations, dates, positions or titles held along with compensation, directly with former employers or their authorized agents.
International services may require specialized process flows. Limitations apply. Clients should expect variable reporting times and costs, not similar with US domestic screening. Consult your Account Representative for details.
Take ZeroChaos with you. Native applications are available for smartphones and tablets using Apple iOS and Google Android. Download ZC Mobile today.
Your organization is an agile one, and is constantly on the move. You need a solution that isn’t tying you down to a desk. With ZeroChaos, you can take your workforce along on the trip with our comprehensive mobile application for iOS and Android.
Nothing is worse than leaving the office and remembering that you have forgotten to approve a critical item. With ZC Mobile, you are able to approve anything you need on the go, ensuring that your process continues to flow, regardless of where you are. The application allows for approvals of:
- Job requisitions
- Prospected Candidates
- Service invoices
The Kitchen Sink
ZC Mobile was built with security in mind, while delivering the most feature rich mobile experience in the industry. Our design philosophy is simple: put the user in the center of the experience. Every aspect of the app is created to streamline your work day. Some of these additional features include:
- Several Secure login options: Touch ID (iOS), username/password, and PIN Lock
- Comparing candidates in order to select the best candidate for a job
- Assigning proxy approvers and secondary managers, even after your vacation starts
- Actionable push notifications
You can leverage these features and more on both your Android or iOS smartphone and tablet of choice.
No Portal Left Behind
ZC Mobile covers all of our portals with functionality that not only customers, but also resources and suppliers can utilize. Resources can enjoy the convenience of submitting their time and expense, as well as viewing their payment history directly from their phone. Our suppliers are able to evaluate job requisitions and respond quickly and with ease, so that you never miss the best candidates. The suppliers can also manage invoices and payments.
Rapid Business Assessment
Whether you are considering an outsourced managed services program or want to benchmark and enhance your present contingent workforce program, a current state analysis may be the best path for you.
This simple assessment can aid you in building a business case and getting you the visibility you seek to gain. We help you evaluate your current methods and practices in order to build a roadmap to a world class program.
The ZeroChaos Rapid Business Assessment (RBA) provides the link to overcoming these challenges and much more. Contact ZeroChaos today to learn not only what is behind your walls but what can be your future.
One Global Network
We are building a global community of workforce suppliers which actively contribute to our growth initiatives and those of our customers. ZeroChaos engages staffing agencies, professional services firms, consultants, contractors, freelancers, and others, to provide temporary staffing and professional services to our customers worldwide. We are always looking for opportunities to partner with workforce suppliers across the Americas, Europe, and Asia that can help us grow our business and footprint in the global marketplace.
Partnering with ZeroChaos
Workforce suppliers interested in partnering with ZeroChaos can register their capabilities online by completing the online registration process. Once completed, your information will be submitted to our database for review by our sourcing managers for future procurement needs. If there is a business fit, you may be contacted.
What to Expect from ZeroChaos
You will receive an email confirming receipt once your supplier profile has been successfully submitted. As opportunities within ZeroChaos arise related to your service offering, you may be contacted by ZeroChaos to review your capabilities and assess participation in the sourcing process.
Committed to Supplier Diversity
At ZeroChaos, we are committed to the diversity of our supply base and maximizing procurement opportunities for minority, women, veteran, and other diversity-owned businesses. We strongly believe that diversity is an essential and integral element of a successful business strategy and ask our vendors to support our commitment to supplier diversity.
If you have additional questions about the ZeroChaos workforce supplier partner program then please contact partner relations.
Receive Our Latest Posts
Sign-up for the ZeroChaos Blog and receive by email our latest posts. Get ready for fresh content, best practices, and thought-provoking ideas, all of which will help take your contingent workforce management program to the next level.
You will begin receiving the ZeroChaos Blog Updates email as new content is posted. You may unsubscribe at any time by clicking the link in the email.
ZC Integration Services
The ZeroChaos Integration Services provides our customers the options to move data across multiple systems and subsystems.
Our application integration solution takes an innovative hub approach to both internal application and external data integration. It uses a publish-subscribe delivery model to provide flexibility to both data publishers and data subscribers, plus, built-in lineage gives you an instant view into the impact and cost of replacing an application. It centralizes data management and security practices to make all your data more accessible, trustworthy and secure.
Support Services Manager
Support Services Manager (SSM) is a thread based application which has some unique features. It performs data transformation tasks to meet your business requirements. SSM works on scheduled configurations like for execution, configuration details of FTP and database and some myriad configuration items related to processes. It can perform FTP, SFTP, Web Services correspondences.
It can be used to deliver Reports, Financial Feeds and other feeds of interest. Report and financial Feeds are one kind of custom report in format of Excel File, Pdf File, .CSV or Txt. which can be consider as alternate format. HR Feeds has core functionality to interact with FTP and database and generate the report or based on the FTP file it updates the bulk records to the database / export the records and put the file to FTP or as per your requirement.
Automated and fully configurable Process are unique feature of this tool SSM which reduces lot of manual efforts.
EU-U.S. Privacy Shield Notice
Effective Date: December 12, 2016
ZeroChaos complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred to the United States from the European Union. When processing EU personal data, ZeroChaos has committed to apply the Privacy Shield Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability.
To learn more about the Privacy Shield program, and to view our certification page, you may visit https://www.privacyshield.gov/.
If there is a conflict between this Privacy Shield Notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern.
Information Management Practices
ZeroChaos provides workforce management solutions for businesses. We may collect personal data from multiple sources, including through our website. This personal data may include names, postal addresses, email addresses, dates of birth, resume information submitted for workforce applications, and other details relevant to the services we provide. We collect personal data primarily about individuals who are seeking employment opportunities with the companies that are our customers. We may obtain personal data directly from individuals, our business partners (such as staffing companies), or other third parties.
We limit the collection and use of this personal data to that which is necessary to administer our business, provide customer support, and comply with applicable law. We may disclose personal data to our customers (the companies that engage the individuals who submit their personal data to us for staffing purposes), who use such personal data to evaluate and contact candidates for employment and further to their employment relationships with the relevant individuals. We also use a limited number of service providers who may have access to personal data when providing services to us or on our behalf, and we may disclose personal data to business partners and others as necessary to support our business operations in the course of providing our services. ZeroChaos may be liable with respect to the onward transfer to third parties of EU data subjects' personal data received pursuant to the EU-U.S. Privacy Shield.
Please note that in certain situations ZeroChaos may be obligated to disclose personal data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Access and Limitation Rights
EU data subjects have the right to access personal data maintained about them and to impose certain limits on the use and disclosure of such personal data. We will provide EU data subjects with appropriate opportunities to opt out of our sharing their personal data as required by law, and will request opt-in consent prior to using EU personal data for a purpose other than the purpose for which it was originally collected.
If you wish to access your personal data or make a request regarding the use or disclosure of your personal data, please contact us using the contact information below.
Questions, Complaints, and Recourse
In compliance with the EU-U.S. Privacy Shield Principles, ZeroChaos is committed to resolving your privacy complaints regarding our handling of your personal data. European Union data subjects with inquiries or complaints regarding this Privacy Notice should first contact ZeroChaos using the contact information listed below.
For complaints from EU data subjects that cannot be resolved with ZeroChaos directly, ZeroChaos will cooperate with EU data protection authorities (DPAs). ZeroChaos will comply with information and advice provided by the DPAs with respect to such unresolved complaints, and will take appropriate steps to correct Privacy Shield compliance issues. Please contact us to be directed to the relevant data protection authority.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
ZeroChaos is subject to the investigatory and enforcement authority of the Federal Trade Commission.
EU data subjects may contact ZeroChaos regarding this Privacy Shield Notice at email@example.com, or by postal mail sent to:
Attn: Legal Department - PRIVACY SHIELD INQUIRY
420 S Orange Ave, #600
Orlando, FL 32801
Our Name is Our Greatest Promise
Whether it’s VMS, MSP, Risk Management, Employee Screening or Alternative Sourcing Solutions, we make your experience with ZeroChaos as smooth and stress-free as humanly possible. Finding the right contingent talent for the right contingent position can be a challenge – we help you meet that challenge with speed, efficiency, professionalism and, of course, zero chaos.
Alternative Sourcing Solutions
Because ZeroChaos doesn’t actually provide contingent workers, we’re able to offer a suite of Alternative Sourcing Solutions other MSP providers wouldn’t be willing to offer.
Your sourcing suppliers are good at finding talent you don’t know about, and engaging them in the traditional way. But what about talent you already know? Or talent you may want to engage differently… or directly?
That’s where ZeroChaos Alternative Sourcing Solutions come in. For contingent talent you already know, our private-label sourcing allows you to leverage those relationships. Our Recruitment Process Outsourcing helps develop a total talent acquisition strategy for your direct hires. Crowdsourcing allows you to engage talent for smaller projects on a deliverable basis. Each of these services can reduce hiring cycle times and provide high-quality talent at significantly reduced cost.
Learn more about these solutions:
Recruitment Process Outsourcing
Recruitment Process Outsourcing
ZeroChaos RPO is a leading provider of recruitment solutions for direct-hire resources, offering custom staffing and recruitment process outsourcing that allows you to leverage the power of your brand to create cost savings while top-grading your talent pools. ZeroChaos RPO offers recruiting solutions in the following areas:
- Recruitment Process Outsourcing (RPO)
- Project Recruitment
- On-demand Recruitment
- Career Brand Development
- Strategic Sourcing Opportunities
- Process Assessment & Improvement
- Custom On-boarding & New Hire Alignment Programs
ZeroChaos RPO’s proprietary recruitment methodology can be customized to almost any set of requirements. Our team is fully trained in this methodology to ensure consistent quality delivery, and we can easily scale up and down as needs dictate, helping us to drive:
- Accelerated recruitment cycles
- Better candidate fit (skills and culture)
- Increased retention rates
- Lowered recruitment costs
- Elevated levels of satisfaction
- Improved and protected employer brand identity
Our Credentials = Your Peace of Mind
Recognized by the Human Resource Outsourcing Association (HROA) as a “company to watch”, ZeroChaos RPO leverages the best in industry processes and technology from over 25 years of experience to create proven methodologies to source, attract and select quality candidates for our customers.
Less brick & mortar – more cost savings
ZeroChaos doesn’t maintain brick and mortar offices with heavy overhead. We work via Web-based automation on-site at our customer’s locations with support from a few carefully positioned regional centers of excellence. Our hub-and-spoke RPO model provides centralized sourcing activities that support our recruiting consultants who are customer-specifically deployed, and may work out of a service center or at a customer site. We pass these cost savings on to you.
Powered by ZeroChaos – presented by you. Our private-label solutions let you take ownership of your own talent by engaging retirees, former employees, referrals – even past interns or contractors – to minimize competition for full-time and contingent talent. Strategies like these can reduce your workforce acquisition costs by up to 40% and create an ongoing program of cost reductions.
Searchable, trackable, private database
All talent information is loaded into a dedicated private database accessible only to your organization. Your talent resources are invited to profile themselves for consideration as a contingent worker – and our proprietary application tracks required separation times and adds them to the active pool when they’re eligible for re-engagement.
This process provides critical workforce planning information because it catalogues the skills exiting your enterprise in real-time. The private-labeled database is searchable whenever a requisition need is identified for a contingent worker, letting you provide visibility to hiring managers of resources available within your talent network, reducing time-to-fill and time-to-contribution metrics since many of these resources are already familiar with your work environment.
Private-Label benefits at a glance
- More efficient process for capturing in-network talent for temp or project-based work
- A private-label talent pool that’s already familiar with your culture, potentially reducing turnover
- Pre-screened talent that’s matched based on prior applied experience in your environment, creating better job matches and requiring only
quick checks for availability – reducing cycle time to hire
- Talent already trained to the specifications of your projects resulting in productivity from day one
- The ability to recapture intellectual capital from departing talent and their known skills and expertiseAn opportunity to save 15-30% off market rates vs. staffing company mark-ups
- Pay-for-performance models and no start-up costs
- Mitigation of independent contractor risk and other financial and employment risks associated with the engagement of contingent workers
ZeroChaos becomes Employer of Record
We take on the administrative burden and liability associated with employing candidates on a temporary basis. All workers are covered under our insurance including workers’ compensation, as well as general and professional liability. Plus, ZeroChaos conducts the search process and mining methodology for the talent pool on your behalf.
Crowdsourcing a project can save significant cost, while providing a success rate typically higher than your internal teams could deliver. ZeroChaos can help you develop the talent pool for your crowdsourcing program using job posting sites, social networks, and other talent networks.
Use our global reach
With our broad reach, ZeroChaos is able to locate resources in low-cost countries where we on-board them into the crowdsourcing program, perform background checks, validate independent contractor status, provide any needed training on the program, and pay on solution delivery. You receive one consolidated invoice of all work completed, reducing administrative overhead costs.
Reporting keeps you in the loop
Project resources are ranked based on solution quality and on-time delivery, allowing you to select people who are most successful in terms of performance. ZeroChaos provides reporting showing which resources are actively bidding on and winning projects. If a resource hasn’t completed a project or performed successfully on a project within customer-designed program parameters, first they’re warned – then eventually removed from the program.
Low overhead – high return
Shifting from a time-based compensation model to a deliverable-based model leveraging lower-cost resources saves significant cost and reduces overall project risk. Overhead may also be reduced as resources use their own computers and software to complete the projects.